Evaluating Damages to Products and Packaging in Shipping

Protecting products during shipping is one of the most important variables to consider when you are filling product orders for your customers. There is no bigger let down than ordering a package and having the package or contents damaged during transit. This makes it extremely important for you to ensure that packages arrive in great condition with the contents in perfect condition.

The internet has been amazing for business owners. It has created a global connection as we have never experienced. Now, even small businesses can have customers spread all over the world. This increases small business profits but only if you can ensure that all of your packages arrive at their destination in great condition. 

It is inevitable that packages that travel longer distances suffer more difficulty in transit. This damage can be caused by a number of factors that business owners should be aware of, including mishandling, being accidentally dropped, or moving through areas of extreme heat or extreme cold. The list of things that can damage items in shipping can be endless.

One of the most important ways to ensure that your brand is built is ensuring that packages arrive in as near mint condition as possible. The achieve this, ensure that your packaging process aligns with the best shipping standards. Many businesses find that following Amazon’s guidelines for SIOC and user-friendly packaging provides them with the best results.

Next, ensure that you use packaging materials to protect items such as cardboard, air pillows, packaging peanuts, and many more inexpensive options that can be easily found at your office supply store. The more protection your products have, and the better they are packed, the better your customers’ experience with your business will be. 

Why are Products Getting Damaged in Shipping?

In a world controlled by digital devices, it is easier than ever to bypass shopping at a brick and mortar location and buy items online. This reality was reinforced by the COVID 19 pandemic, which dramatically increased online shopping for large and small businesses. 

With unprecedented demand for pretty much any type of product you could think of, there is a massive amount of pressure for online retailers to provide the best products to customers and deliver them in the best condition possible…fast.

How to Evaluate Damages

When you are trying to understand the potential damages to your packages before they get to your customers, you will need to understand where the potential damages are coming from. What will the package face between leaving your hands and getting into your customer’s hands?

Excessive Empty Space

If the primary container you are using to ship your product in is a lot larger than the item you are putting in it, the likelihood of the product being damaged will increase dramatically. It is important that you minimize the movement of the item inside of the package by padding the inside of the package or use a smaller shipping container.

Not Enough Protective Packaging or Insurance

Not every package you ship will be the same. Some packages will require protective measures while others won’t. Choosing the protective packaging carefully is important to reduce items shifting or taking the brunt of the impact if an accident happens during shipping.

It is important that you take into account bad handling practices. Even if you slap a handle with care or a fragile label on the box, there is a chance the package will be manhandled a few times during shipping. Properly insuring your package is important to make sure that neither you nor your customer has to pay for damage to an item.

Weather and Humidity Changes

Sometimes during transit, packages are exposed to increased humidity and extreme weather. Some items can be damaged by the elements and it is important that you take into account the possibility of water and humidity damage. If you feel your package is at risk of being damaged by the elements, there are steps you can take to protect it. Check the recommendations of companies that are well known for shipping items with high customer satisfaction for your to ensure that your specific type of item is properly packaged.